Shipping Policy

Shipping Policy

Thank you for choosing FortisHealth. We are dedicated to delivering your order as quickly and efficiently as possible so you can start your journey toward better mobility.

1. Shipping Confirmation & Order Processing

  • All orders are processed within 1-2 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s).

2. Delivery Estimates

  • Our standard shipping time is 3 to 7 business days after the order has been processed.

  • Please note that delivery dates are estimates provided by the carrier and are not guaranteed.

  • Delivery delays can occasionally occur due to high volume, extreme weather, or carrier issues.

3. Shipping Rates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • We strive to provide the most reliable shipping options at the most competitive rates for our customers.

4. Shipment to P.O. Boxes or APO/FPO Addresses

  • FortisHealth ships to addresses within the supported regions.

  • Please ensure your shipping address is correct at the time of purchase to avoid delivery issues.

5. Customs, Duties, and Taxes

  • FortisHealth is not responsible for any customs and taxes applied to your order.

  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Lost or Damaged Packages

  • If you receive your order damaged, please contact the shipment carrier to file a claim.

  • Please save all packaging materials and damaged goods before filing a claim, and notify us at thefortishealth@gmail.com so we can assist you.

Contact Us

If you have any questions about the status of your shipment or our shipping practices, please reach out:

  • Email: thefortishealth@gmail.com

  • Website: thefortishealth.com